Diagnostic Code: 1
From SoundTaxi
(→How to fix Error with Diagnostic Code: 1) |
(→How to fix Error with Diagnostic Code: 1) |
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For our support would be useful this information: | For our support would be useful this information: | ||
| - | What kind of files are you converting? | + | [[Media:Example.ogg]]What kind of files are you converting? |
| - | + | <math><nowiki>Insert formula here</nowiki></math>Can you play your original file on your PC? | |
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| - | Can you play your original file on your PC? | + | |
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Screenshot of the error message. | Screenshot of the error message. | ||
Revision as of 07:57, 30 July 2012
How to fix Error with Diagnostic Code: 1
First of all, please download the latest SoundTaxi version from this link: Please uninstall your version, reboot and install this one.
If the problem persists, please contact to support team to support@soundtaxi.info. Please provide as much information as you can and we will assist you as quick as it's possible. For our support would be useful this information:
Media:Example.oggWhat kind of files are you converting? <math>Insert formula here</math>Can you play your original file on your PC? Screenshot of the error message.
Also, please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
We will contact you ASAP.
