Diagnostic Code: 101
  

From SoundTaxi

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* What kind of files are you converting?
* What kind of files are you converting?
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* Can you play your original file on your PC?
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* Can you play your original file on your PC?
* Screenshot of the error message.  
* Screenshot of the error message.  
Also, please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
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Also, you can contact to our support using form from this link: http://www.soundtaxi.info/support_area_form.php

Revision as of 11:05, 2 August 2012

How to fix Error with Diagnostic Code: 101

Follow these steps in order to fix error on your PC:

Please make sure your SoundTaxi and Windows OS software are up to date. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe

If the problem persists, please contact to our support team - support@soundtaxi.info.

Please provide as much information as you can.

For our support would be useful next information:

  • What kind of files are you converting?
  • Can you play your original file on your PC?
  • Screenshot of the error message.

Also, please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.

Also, you can contact to our support using form from this link: http://www.soundtaxi.info/support_area_form.php

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