Diagnostic Code: 101
How to fix Error with Diagnostic Code: 101
Follow these steps in order to fix the error on your PC:
Please make sure your SoundTaxi and Windows OS software are up to date. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
If the problem persists, please contact to our support team - firstname.lastname@example.org.
Please provide as much information as you can.
For our support the following is useful:
- What kind of files are you converting?
- Can you play your original file on your PC?
- Screenshot of the error message.
Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, you can contact our support using the form from this link: http://www.soundtaxi.info/support_area_form.php