Diagnostic code: 102
From SoundTaxi
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== How to fix Error with Diagnostic Code: 102 == | == How to fix Error with Diagnostic Code: 102 == | ||
| - | First of all, please download the latest SoundTaxi version from this link: | + | First of all, please download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe |
Please uninstall your version, reboot and install this one. | Please uninstall your version, reboot and install this one. | ||
| - | If the problem persists, please contact | + | If the problem persists, please contact our support team - support@soundtaxi.info. |
| - | Please provide as much information as you can and we will assist you as | + | Please provide as much information as you can and we will assist you as quickly as possible. |
| - | For our support | + | For our support please provide the following: |
*What kind of files are you converting? | *What kind of files are you converting? | ||
| Line 13: | Line 13: | ||
*Screenshot of the error message. | *Screenshot of the error message. | ||
| - | Also, please open SoundTaxi | + | Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe |
In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | ||
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | ||
| - | We will | + | Also, you can contact our support using form from this link: http://www.soundtaxi.info/support_area_form.php |
| + | |||
| + | We will respond to you ASAP. | ||
Latest revision as of 16:02, 2 August 2012
How to fix Error with Diagnostic Code: 102
First of all, please download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
Please uninstall your version, reboot and install this one.
If the problem persists, please contact our support team - support@soundtaxi.info. Please provide as much information as you can and we will assist you as quickly as possible. For our support please provide the following:
- What kind of files are you converting?
- Can you play your original file on your PC?
- Screenshot of the error message.
Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, you can contact our support using form from this link: http://www.soundtaxi.info/support_area_form.php
We will respond to you ASAP.
