Diagnostic code: 104
From SoundTaxi
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== How to fix Error with Diagnostic Code: 104 == | == How to fix Error with Diagnostic Code: 104 == | ||
- | Follow these steps in order to fix error on your PC: | + | Follow these steps in order to fix such error on your PC: |
- | Please make sure that you use latest SoundTaxi version. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe | + | Please make sure that you use the latest SoundTaxi version. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe |
Please uninstall your version, reboot and install this one. | Please uninstall your version, reboot and install this one. | ||
- | If the problem | + | If the problem stays, please contact our support team - support@soundtaxi.info. |
Please provide as much information as you can. | Please provide as much information as you can. | ||
- | For our support would be useful | + | For our support the following information would be useful: |
* What kind of files are you converting? | * What kind of files are you converting? | ||
- | * Can you play | + | * Can you play original file on your PC? |
* Screenshot of the error message. | * Screenshot of the error message. | ||
- | Also, please open SoundTaxi | + | Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. |
- | Also, you can contact | + | Also, you can contact our support using the form through this link: http://www.soundtaxi.info/support_area_form.php |
We will contact you ASAP. | We will contact you ASAP. |
Latest revision as of 16:08, 2 August 2012
How to fix Error with Diagnostic Code: 104
Follow these steps in order to fix such error on your PC:
Please make sure that you use the latest SoundTaxi version. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
Please uninstall your version, reboot and install this one.
If the problem stays, please contact our support team - support@soundtaxi.info.
Please provide as much information as you can.
For our support the following information would be useful:
- What kind of files are you converting?
- Can you play original file on your PC?
- Screenshot of the error message.
Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, you can contact our support using the form through this link: http://www.soundtaxi.info/support_area_form.php
We will contact you ASAP.