Diagnostic code: 105
  

From SoundTaxi

(Difference between revisions)
Jump to: navigation, search
Line 15: Line 15:
In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button.
In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button.
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.  
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.  
 +
 +
Also, you can contact to our support using form from this link: http://www.soundtaxi.info/support_area_form.php
We will assist you as quick as it's possible.
We will assist you as quick as it's possible.

Revision as of 11:07, 2 August 2012

How to fix Error with Diagnostic Code: 105

Please download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe Please uninstall your version, reboot and install this one.

If the problem persists, please contact to our support team - support@soundtaxi.info. Please provide as much information as you can and we will assist you as quick as it's possible. For our support would be useful this information:

  1. What kind of files are you converting?
  2. Can you play your original file on your PC?
  3. Screenshot of the error message.

Also, please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.

Also, you can contact to our support using form from this link: http://www.soundtaxi.info/support_area_form.php

We will assist you as quick as it's possible.

Personal tools