Diagnostic code: 108
From SoundTaxi
(Difference between revisions)
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* Please be sure you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe | * Please be sure you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe | ||
| - | * Please check | + | * Please check if you can play your original files with Windows Media Player / QuickTime Player / iTunes / Real Player (depending on the file type) on your PC. If you can do this, SoundTaxi should be able to convert them successfully. |
| - | If the problem persists, please contact | + | If the problem persists, please contact our support team - support@soundtaxi.info. |
Please provide as much information as you can and we will assist you as quick as it's possible. | Please provide as much information as you can and we will assist you as quick as it's possible. | ||
| - | For our support | + | For our support the following is needed: |
*What kind of files are you converting? | *What kind of files are you converting? | ||
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*Screenshot of the error message. | *Screenshot of the error message. | ||
| - | Also, please open SoundTaxi | + | Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe |
In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | ||
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | ||
| - | Also, you can contact | + | Also, you can contact our support using form from this link: http://www.soundtaxi.info/support_area_form.php |
We will contact you ASAP. | We will contact you ASAP. | ||
Latest revision as of 16:21, 2 August 2012
How to fix Error with Diagnostic Code: 108
Follow these steps to fix error on your PC:
- Please be sure you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
- Please check if you can play your original files with Windows Media Player / QuickTime Player / iTunes / Real Player (depending on the file type) on your PC. If you can do this, SoundTaxi should be able to convert them successfully.
If the problem persists, please contact our support team - support@soundtaxi.info. Please provide as much information as you can and we will assist you as quick as it's possible. For our support the following is needed:
- What kind of files are you converting?
- Can you play your original file on your PC?
- Screenshot of the error message.
Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, you can contact our support using form from this link: http://www.soundtaxi.info/support_area_form.php
We will contact you ASAP.
