Diagnostic code: 109
From SoundTaxi
(Created page with "== How to fix Error with Diagnostic Code: 109 == First of all, please make sure that you have the latest SoundTaxi version installed. You can download the latest SoundTaxi versi...") |
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== How to fix Error with Diagnostic Code: 109 == | == How to fix Error with Diagnostic Code: 109 == | ||
| - | First of all, please make sure that you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: | + | First of all, please make sure that you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe |
Please check can you play your original files with Windows Media Player / QuickTime Player / iTunes / Real Player (depending on the file type) on your PC. If you can do this, SoundTaxi should be able to convert them successfully. In case the problem persists, please try to move the Troubleshoot slider (in SoundTaxi Settings) to certain position, close the settings by clicking "OK" and run the conversion again. You can try the 4 troubleshooting levels step-by-step to see if any of them fix the problem. | Please check can you play your original files with Windows Media Player / QuickTime Player / iTunes / Real Player (depending on the file type) on your PC. If you can do this, SoundTaxi should be able to convert them successfully. In case the problem persists, please try to move the Troubleshoot slider (in SoundTaxi Settings) to certain position, close the settings by clicking "OK" and run the conversion again. You can try the 4 troubleshooting levels step-by-step to see if any of them fix the problem. | ||
Revision as of 13:10, 30 July 2012
How to fix Error with Diagnostic Code: 109
First of all, please make sure that you have the latest SoundTaxi version installed. You can download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
Please check can you play your original files with Windows Media Player / QuickTime Player / iTunes / Real Player (depending on the file type) on your PC. If you can do this, SoundTaxi should be able to convert them successfully. In case the problem persists, please try to move the Troubleshoot slider (in SoundTaxi Settings) to certain position, close the settings by clicking "OK" and run the conversion again. You can try the 4 troubleshooting levels step-by-step to see if any of them fix the problem.
If the problem will stay, please contact to support team - support@soundtaxi.info.
Please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
We will assist you as quick as it's possible.
