Diagnostic code: 110
From SoundTaxi
| Line 5: | Line 5: | ||
Please uninstall your version, reboot and install this one. | Please uninstall your version, reboot and install this one. | ||
| - | If the problem persists, please contact | + | If the problem persists, please contact the support team at support@soundtaxi.info. |
Please provide as much information as you can and we will assist you as quick as it's possible. | Please provide as much information as you can and we will assist you as quick as it's possible. | ||
| - | For our support | + | For our support please provide the following: |
*What kind of files are you converting? | *What kind of files are you converting? | ||
| - | *Can you play | + | *Can you play the original file on your PC? |
*Screenshot of the error message. | *Screenshot of the error message. | ||
| - | Also, please open SoundTaxi | + | Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe |
In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. | ||
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button. | ||
| - | Also, you can contact | + | Also, you can contact our support using the form through this link: http://www.soundtaxi.info/support_area_form.php |
We will contact you as soon as possible. | We will contact you as soon as possible. | ||
Latest revision as of 16:25, 2 August 2012
How to fix Error with Diagnostic Code: 110
First of all, please download the latest SoundTaxi version from this link: http://www.soundtaxi.info/_dwnld2/SoundTaxi.exe
Please uninstall your version, reboot and install this one.
If the problem persists, please contact the support team at support@soundtaxi.info. Please provide as much information as you can and we will assist you as quick as it's possible. For our support please provide the following:
- What kind of files are you converting?
- Can you play the original file on your PC?
- Screenshot of the error message.
Also, please open SoundTaxi folder C:\Program Files\SoundTaxi and run SupportWizard.exe In Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button. In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
Also, you can contact our support using the form through this link: http://www.soundtaxi.info/support_area_form.php
We will contact you as soon as possible.
