SoundTaxi Support Wizard
From SoundTaxi
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as .zip file and SupportWizard must tell the path to that .zip. | as .zip file and SupportWizard must tell the path to that .zip. | ||
Please send us that .zip generated by SupportWizard. | Please send us that .zip generated by SupportWizard. | ||
| + | |||
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| + | Please send me your system configuration report generated with msinfo32 | ||
| + | (in RAR/ZIP archive if possible). | ||
| + | Click Start->Run-> type "msinfo32" there and click Enter. | ||
| + | When application starts, choose File->Export and save the data to the Text file. | ||
Revision as of 16:25, 20 August 2012
Please open SoundTaxi working folder C:\Program Files\SoundTaxi and run SupportWizard.exe
In the Support Wizard window select "Contact SoundTaxi Support" and click "Continue" button.
In the new window please activate all checkboxes (system information, crash reports, logs), enter your name, e-mail and a quick comment, then click on the "Send" button.
This way your information will be send to us.
When support wizard was unable to send the report it must be stored as .zip file and SupportWizard must tell the path to that .zip. Please send us that .zip generated by SupportWizard.
Please send me your system configuration report generated with msinfo32
(in RAR/ZIP archive if possible).
Click Start->Run-> type "msinfo32" there and click Enter.
When application starts, choose File->Export and save the data to the Text file.
